Founded in 1995, we are one of the systemically important banks in Mongolia with total assets of MNT 6 trillion and total deposits of MNT 4.4 trillion as of 2018 year-end. We operate with a well-balanced presence in all three market segments: Corporate, SME, and Retail. We have successfully accomplished our position as a well-recognized brand in Mongolia through our accomplishments and culture over the past few decades.
We are the largest urban-retail bank, with around 800,000 clients and 115 branches and serving points, serving majority of the urban working population in Mongolia. We are also the market leader in credit cards with our revolutionizing new “ZES” card while successfully capturing 75% of the market within the first year of launch, 2017. Moreover, we serve nearly 80% of the corporate market and leading the local SME development initiatives.
Having long-standing relations with about 100 financial institutions in 30 countries and facilitating almost half of all SWIFT transactions in Mongolia in 15 major currencies, we have the broadest network connection.
In 2017, we have successfully adopted Customer-Centric Business Model to serve the clients more effectively with streamlined process and various tailored cards to serve our diverse client base. With this new approach, we believe to improve the customer satisfaction while strengthening our reputation.
As our vision is to become Mongolia’s global benchmark bank, we give much importance in the implementation of best practices and know-hows by collaborating with multiple international organizations and heavily invest in our employees’ professional development through various trainings and activities.
Recently, we have become the first Mongolian member of United Nations Environmental Program – Finance Initiative (UNEP FI) to advocate environmentally and sustainably conscious strategies into our daily operations and strategies.
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